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Every ring is made to order. Production takes 14–21 days, followed by 2-day shipping. Free shipping is included on U.S. orders, with tracking provided when your jewelry ships.

If you have a firm proposal or event date, contact us before ordering. Expedited production is not currently available. International shipping is available to selected countries. Shipping costs, duties, taxes, and delivery times may vary; see our shipping policy.

Standard engagement rings, including discounted rings, qualify for returns requested within 14 days of delivery. Available metal, carat and ring-size choices qualify; made-to-order production alone does not make standard rings final sale.

Wearing your ring during the 14-day return period does not affect eligibility. Eligible items must remain unaltered and be returned with original packaging and proof of purchase. Return shipping is free on eligible returns. Personalized or bespoke items and items altered after purchase, including resizing, are final sale. Gift cards are excluded.

To request a return, email info@classicjewelers.com with your order number. Return authorization is required. See our refund policy for full terms.

Our lifetime ring warranty covers manufacturing defects and tightening stones that become loose from normal wear. One complimentary resize is included within the first year of purchase.

Accidental damage, misuse, loss or theft, unauthorized modifications, and work performed by other jewelers are excluded. Proof of purchase is required.

Contact info@classicjewelers.com or (949) 246 - 9543 for help. See our warranty information for full terms.